Support

We're Here To Help

Reach out to our support team for help with benefits, claims, or access.

Customer support representative with headset

Have questions or need support? Our team is ready to assist you.

TPAX is committed to helping you get the benefits your clients and/or employees deserve. We believe that exceptional service coupled with a high level of expertise and creativity make for a successful employee benefit plan. Integrity (both personal and intellectual) is a hallmark of our organization. We look forward to discussing a plan with you that is uniquely customized to your needs and focuses on the delicate balance among cost, benefits and service levels.

Contact Us

TPA Exchange, Inc. PO Box 77228 Charlotte, NC 28271
Toll Free – 877-224-8061844-580-2474 Online – Customer Support Feel free to fax any documents to (980) 393-3342
Claims EDI Payer ID # 73330 TPAX PO Box 2923 Milwaukee, WI 53201

Request or Send Information

Attachments (0)

Please send us a message if you have any questions.

Contact Customer Support

Downloadable Forms

Download the forms as needed as send and attach in the Contact Us section above!

pdfBHPI HIPAA release form
Download
Support hours

Hours of Operation

Monday through Friday 9am - 6pm EST

Eligibility information

Eligibility Info

Providers and members looking for eligibility and CoPay info simply click the Instant Eligibility Link above to view your details!

Claims information

Claims Info

Providers can use our EDI Payer ID # 73330 or submit claims to: TPAX, PO Box 2923, Milwaukee, WI 53201

Have Questions?

Our customer service team is here to help at

877-224-8061844-580-2474.
Call Support Member Login